Shipping policy
Delivery times and methods
After confirmation of the order, the Products ordered will be returned to Mondial Relay, subject to their availability, within a maximum of 48 working hours.
The Customer is informed by email of each delivery of the products to the carrier.
If the Customer specifically wishes several places of delivery, he must place several orders, the respective delivery costs for each of the orders being invoiced to him.
For deliveries in mainland France, the carrier undertakes to deliver the order to the address provided by the Customer, within a period of between seventy-two (72) to one hundred and twenty (120) working hours by Mondial Relay (Monday to Saturday).
In the event of a delivery delay beyond the time limit provided for when the contract is concluded, the Customer must contact Prizm Brewing Customer Service, from their customer account, or by email, or by letter, in order to request that delivery is made within a reasonable additional time.
If delivery is still not made after this additional period, the Customer may request the cancellation of his order from the Prizm Brewing Co Customer Service, from his customer account, or by email, or by letter. The order will be considered canceled upon receipt of this request. In this case, the Customer will be reimbursed for all sums paid within 30 days.